A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Pima units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Pima, AZ kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Pima roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Emergency Water Damage in Pima isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Pima, AZ, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Pima, AZ so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Pima property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Pima call at a time.

The most expensive Pima restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Pima team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Pima teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Pima rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Pima homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Pima properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Pima crews are trained for exactly that protocol.
Every Pima job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Pima, AZ warehouse keeps drying equipment close, which typically puts a Pima tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Pima dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your Pima property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a Pima job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Pima paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Pima, AZ, most Pima calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Pima job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Pima includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Pima using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Pima tech confirms it's safe.
We scale crews and equipment for commercial Pima accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Pima jobs.
Quick extraction and drying in Pima significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Pima coverage extends through the zip codes shown here and into nearby Pima, AZ communities.
Pima is our home base, and our reach extends across Pima, AZ through a network of staged equipment and on-call technicians. If your address falls inside or near Pima, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Pima, Pima, AZCall now and speak with a real Pima dispatcher, not a national call center.
Call +1-844-234-5373